Privacy Policy

Effective Date: March 15, 2024

Mandala Farms - Luxury Eco Stay Farm values your privacy and is committed to safeguarding the personal information of our guests, visitors, and partners. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, or property.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Name, email address, phone number, and address provided during booking or inquiries.
• Payment details for reservations or purchases.

b. Non-Personal Information

• Browser type, device information, IP address, and pages accessed on our website.
• Information obtained through cookies or similar technologies for website functionality and analytics.

c. On-Site Data

• Any personal preferences or special requests shared during your stay.
• Feedback provided through reviews, surveys, or direct communication.

2. How We Use Your Information

Your information is used to:

• Process bookings, payments, and service requests.
• Personalize your experience during your stay.
• Improve our services, website, and guest experience.
• Respond to inquiries and customer support needs.
• Comply with legal requirements and maintain the safety of our guests and property.

3. Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties, except in the following circumstances:

• Service Providers: To trusted partners necessary for fulfilling bookings, payments, or marketing activities.
• Legal Compliance: If required by law or to protect the rights, safety, or property of Mandala Farms.
• Consent: With your explicit consent for any specific purpose.

4. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences.
• Analyze website traffic and performance.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive for the highest standards, no system is completely secure, and we cannot guarantee absolute protection.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those sites before providing any personal information.

7. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Request information about data usage or processing.

To exercise these rights, please contact us at mandalafarmsarakuvalley@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. The latest version will be available on our website with the effective date mentioned at the top.

9. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at: